Professional Carpet Cleaning You Can See and Feel
Professional carpet cleaning in MetroWest Massachusetts — for carpets that look, feel, and smell like the day they were installed.
We Clean Every Type of Carpet — No Matter What It’s Been Through
We assess every carpet before choosing a cleaning method, because the right approach for a high-traffic hallway is very different from the right approach for a delicate wool bedroom carpet. Whether your carpet needs a routine refresh or a deep restoration after years of heavy use, we have the process and the equipment to do it right.
Your Vacuum Only Reaches the Top. Here’s What Lives Underneath.
Every day, your carpet traps soil, skin oils, pet dander, pollen, bacteria, and microscopic debris deep below the surface. Vacuuming removes what sits on top — roughly 20% of what’s actually in the carpet. The rest stays embedded in the fibers, grinding against them with every footstep.
Over time, that embedded grit wears down carpet from the inside out. Traffic lanes, matting, and dull color aren’t just signs of age — they’re signs of soil damage that vacuuming can’t reverse.
Rental machines and store-bought carpet cleaners make things worse. They lack the heat, suction, and extraction power to remove what they loosen — leaving behind soap residue that attracts dirt faster than before. Within weeks, the carpet looks dirtier than it did before you cleaned it.
Our truck-mounted system heats water to over 200 degrees and delivers it deep into the carpet pile, then immediately extracts it — along with everything it loosened. No soap residue left behind. No reappearing stains. Just clean carpet, all the way down.
What we remove that your vacuum can't
What Happens When We Clean Your Carpet
Every job follows the same careful process — no shortcuts, no skipped steps.
Pre-Inspection
We walk through your home, identify problem areas, test carpet fiber type, and discuss your concerns before we touch a thing.
Pre-Treatment
We apply a pre-conditioning agent to break down oils and soils, then hand-treat individual spots and stains.
Hot-Water Extraction
Our truck-mounted system delivers 200+ degree water deep into the carpet and immediately extracts it — along with everything it loosened.
Post-Cleaning Review
We walk through together so you can see the results. If anything doesn't meet your expectations, we address it on the spot.
Choose Your Level of Clean
Every job starts with a pre-inspection to determine the safest and most effective cleaning method for your carpet. Here’s what each package covers:
Carpet Saver
- Pre-inspection and fiber identification
- Pre-vacuum all areas to be cleaned
- Pre-conditioning agent to break down oily soils
- Pre-treat spots and stains by hand
- Truck-mounted hot-water extraction cleaning
- FREE bottle of professional strength spotter ($20 value)
- Residue-free cleaning agents — no sticky buildup that re-attracts dirt
- Post-cleaning walkthrough
Pet Treatment
- Everything in Carpet Saver, plus:
- UV light inspection to identify all contaminated areas — including those not visible to the eye
- Professional-grade pet treatment products selected for your specific situation (enzyme, oxidizer, or biomodifier — based on stain type and severity)
- Deodorizer application
- Ideal for homes with pets of any kind
Allergy Relief
- Pre-inspection
- HEPA pre-vacuuming
- Anti-Allergen PreSpray conditioning (safe for wool)
- Truck-mounted hot-water extraction cleaning
- Anti-allergen rinse
- Allergy Relief Treatment — provides up to 6 months of residual allergen relief by denaturing the allergen itself, reducing its binding capacity
- Ideal for allergy sufferers, families with young children, or respiratory concerns
Pricing varies by square footage and number of rooms. Free estimates always — call (508) 922-7379 or use the form on our contact page.
Not sure which package fits your situation? Call us — we'll walk you through it. (508) 922-7379
See the Difference for Yourself
The best way to understand what we do is to see it. Drag the slider to compare before-and-after results from real carpet cleaning jobs.
What Our Customers Say
"First time using them, they were on time, responsive and personable. Not to mention they made my 30 year old carpets look like new! I have two dogs and two young boys so you can only imagine how bad they were."— Jeff Lesica
"I booked an appointment for my living room carpet to be cleaned, they cleaned the living room, stairs and upstairs hallway. I came home to my carpets looking even better than they did brand new. I would 100% recommend Lovejoy."— Briere Farbsten
"Fantastic job — John from Lovejoy was so easy to work with, very responsive and even showed up early. They were neat, courteous and cannot believe how clean they got our carpets. It's like we never had kids to stain them!"— Allison O'Toole
"Bryan and John did a fantastic job getting the odors and stains out of the carpets. We just moved in. The previous owner had 3 cats that used the house as a litter box. Cleaned and sealed the hardwood floors and the tile floors also. Very well priced. Very professional."— Scott Ramsey
"Our rental unit needed to have carpets cleaned in a tight time frame and Lovejoy Carpet came to the rescue. The one-year old wall-to-wall carpet was stained throughout and after the cleaning, it looks brand new again. Very fair price."— Susan MCS
"This was our first time getting our carpets cleaned since moving into our house and we were so happy with the service. They were on time, communicated well, and the carpets came out great. They even sent a gift to congratulate us on our new baby!"— Colleen Stewart
Pet Urine Isn’t a Carpet Cleaning Problem. It’s a Chemistry Problem.
Standard carpet cleaning removes surface stains — but pet urine soaks through the carpet fibers, into the backing, and often down to the pad or subfloor. The smell you notice comes from uric acid crystals that bond at a molecular level and reactivate every time humidity rises. That’s why the odor comes back after you think it’s been cleaned.
Our Pet Treatment package starts with a UV light inspection to find every contaminated area — including spots you can’t see or smell yet. From there, we select the right treatment product for each situation: enzyme-based cleaners for fresh stains, oxidizers for older set-in urine, or biomodifiers for the most severe contamination. Every case is different, and the wrong product on the wrong stain makes things worse, not better.
In severe cases — where urine has saturated the carpet pad or reached the subfloor — cleaning alone won’t solve the problem. We’ll tell you honestly whether the pad needs to be replaced or the subfloor needs to be sealed before the carpet can be successfully treated. No sugarcoating, no wasted money on treatments that won’t hold.
Dealing with pet odor? Call us at (508) 922-7379 for a candid assessment. We’ll tell you exactly what’s needed — and what isn’t.
The Three Things That Make the Difference
Anyone can rent a machine. What separates a professional result from a disappointing one comes down to three things — and we don’t cut corners on any of them.
Professional-Grade Products
We select cleaning solutions for each job based on fiber type, soil level, and stain chemistry. Our residue-free formulas clean deep without leaving behind sticky buildup that attracts new dirt. These are professional products — not available in stores.
Commercial-Grade Equipment
Truck-mounted extraction, counter-rotating brush machines, commercial vacuums — every tool in our lineup is built for professional results. The right equipment for each step means deeper cleaning, faster dry times, and carpet that stays cleaner longer.
Industry-Leading Expertise
Our team is led by an IICRC Master Textile Cleaner — the highest designation in the industry, held by fewer than 4% of certified professionals. That level of knowledge guides every job we do, from fiber identification to stain treatment.
Frequently Asked Questions
How long does carpet cleaning take to dry?
How often should I have my carpets professionally cleaned?
Will carpet cleaning remove pet stains and odors?
Is hot-water extraction (steam cleaning) safe for my carpet?
Do I need to vacuum before you arrive?
What is carpet protection and is it worth it?
Do you move furniture?
What areas do you serve?
Ready for Carpets That Look and Feel Like New?
Free estimates. Honest pricing. Results we stand behind — or we make it right.
Serving Milford, Hopkinton, Holliston, Framingham, Uxbridge, Bellingham, Mendon, Hopedale, Franklin, Medway, Ashland, Natick, and surrounding communities throughout MetroWest Massachusetts.
Prefer to talk? Call us directly: (508) 922-7379
Monday–Friday 8 AM–5 PM · Saturday & Sunday by appointment
Related Services
- Upholstery Cleaning – Deep cleaning for sofas, chairs, and fabric furniture
- Tile & Grout Cleaning – Restore tile floors to like-new condition
- Pet Odor Removal – Eliminate pet stains and odors from carpets
- Allergy Relief Cleaning – Remove allergens trapped in carpet fibers
- Fabric Protection – Protect your carpets with MicroSeal treatment
Have questions? Contact us for a free estimate, or see what our customers are saying about Lovejoy Carpet Care.